Since 2005 when the company was established, we have served more than 150,000 customers with about 600,000 orders, more than 4 billion wow gold delivered. And our company has been a reputable and powerful seller in the industry. Therefore, all the staffs in the company have come to a common consensus that a lot of improvements must be achieved before we become the leader of Virtual Currency. Thus your opinion would very helpful for us. Please kindly answer these questions to aid us. If you have further questions or advices, please do not hesitate to send the email to service@21cge.com.

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• How do you think about our service?
Excellent
Not Bad
Neutral
Poor
Horrible

• Which of the factors make you choose our website? (Multiple-choice)
Cheap Price
Kind Customer Service
Fast Delivery
Simple Order procedure

• Which factor of us makes you choose others rather than us? (Multiple-choice)
High Price
Horrible Customer Service
Slow Delivery
Complicated Order Procedure
Fake Advertisement

• Which of the factors do you think we should improve first comparing other sellers? (Multiple-choice)
Price
Customer Service
Delivery
Website Content
Advertisement

• If we improve by ripping off all the negatives, will you try on us?
Yes
No
Let me consider it

• How do you think our Customer Service?
Excellent
Not Bad
Neutral
Poor
Horrible

• Which factor do you think our customer Service need to improve urgently? (Multiple-choice)
Attitude
Expression
Response
Solution

Sincerely,
WoW-GoldStore Team